Session 13

Outsourcing and Vender Relations, Robin Dale, Research Libraries Group


Outsourcing can be a great way to deal with the oftentimes overwhelming task of tackling the many issues inherent to the digitization process. Outsourcing is commonly viewed as an either/or option versus working in-house, but in fact this is a false dichotomy. Certain aspects of the digitization process cannot be outsourced, including selection, the determination of user needs, benchmarking and quality control.

Advantages of digitizing in-house:

Disadvantages of digitizing in-house:

Advantages of Outsourcing

Disadvantages of Outsourcing

The keys to getting around the challenges of outsourcing lie primarily in knowing your materials and project well, thoroughly researching and evaluating potential vendors and always keeping in mind the goals of one’s project.

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